- Never
Go Unprepared
This is rule #1. If you are to be successful in buying a new car
at the best price, you must first spend some time researching the
vehicles you want to consider buying. That means finding out the
latest drive reports, the safety record of the manufacturer, the
reliability record, information on crash tests, past recalls, customer
satisfaction reports, pricing information, rebate and dealer incentives,
etc.
The Internet is a great place to start, as well as your local bookstore/library.
The Internet is a wealth of free information, but at times, can
be confusing and contradictory. It is not the only source of good
information on autos. A few well-spent bucks at a well-stocked magazine
rack can buy you lots of information and give you the upper hand
when you go car shopping.
- Never
Go to a Dealership Alone
Going to shop alone can be OK if you have a strong will, but good
car sales people will pull every trick they know to get you to buy
a car that day. A companion can often keep you from succumbing to
these pressures. The pressure to buy can be so strong that it may
be hard to resist if you’re alone. A good car sales person will be able to overcome almost
any objection you have. If you say your spouse must give
their approval, the sales person will ask "..can they be reached
by phone?" or "..could they come down now to look at the car?" A
pal who is with you can support you and take some of the pressure
off.
- Never
Believe What You See Advertised in the Newspaper
Use newspaper ads as a guide for car prices and dealership promotions,
but be sure to read the fine print on the ads that look too
good to be true. They are. The $299 per month BMW sounds
terrific, but the fine print reveals that it requires a down payment
of $12,000 and a balloon payment of $29,000.
One useful thing you can do with ads is pit one dealer against
the other. If one advertises that their prices can’t be beat;
challenge it. Get a price from one and take it to the other dealer.
You’ll eventually get a good price if you are persistent,
forceful and have the time to pursue it.
- Never
Buy the First Time You Look
You will never get the best deal on your first visit to a dealership.
You can let the dealer know that his price is not good enough by
leaving without buying. Once you’ve done this a time or two,
then you can begin to believe that you are getting a good price.
You’ve got to work the dealers.
- Never Let Your Emotions Take Over
Always take your time and let reason rule. Be sure that you are
buying the right car for you and your family and not for your ego.
A man who commutes back and forth from his Round Rock townhouse
to his downtown office does not need a __ Ton Crew Cab Dually Pickup.
His ego might need it; but it’s not a good choice for the
use it will get.
Now admittedly, car buying is often an emotional decision, but it
can be controlled if you logically decide what you need and can
afford before you venture out to your local dealer.
- Never Go to Only One Dealer
You will have the best bargaining power if you pit one dealer against
the other. Get prices from more than one dealership and let each
one know what you are doing. If you are buying a Ford or Chevy this
works great. If you’re buying a BMW or Lexus, this will take
a lot more effort because you’ll have to go out of town to
get other prices.
- Never Start Negotiating at the List Price
Don’t let your sales person begin negotiating from the "sticker"
price, or MSRP. You are at a distinct disadvantage if you don’t
go to the dealer armed with invoice price information on the models
that you are interested in. Don’t work from the sticker down;
work from the invoice up.
- Never
Spend More than an Hour in a Dealership
When you go to a dealership to shop for a new car, have an appointment
about 1 hour from the time you arrive so that you don’t get
caught in the keep-em-here-til-they-buy trap. This trick will often
get someone to buy when they might not have otherwise. It’s
a stamina game. The longer you stay, the more you let your defenses
down, and the more likely you are to say "yes" to buying that day.
Think of it as a hostage situation.
- Never Buy the First Week of the Month
This is generally a good rule. The real push at all dealerships
is at the end of the month. The dealership is trying to meet their
goals; the sales manager is trying to meet his sales goals; and
each sale person is striving to meet different levels of sales to
obtain bonuses. They all are especially motivated at the end of
the month to meet their goals to fatten their pocket books.
However, there are often deadlines for bonuses during other
times of the month, even in the middle of the month. And the end
of the month can often be extended for a few days into the next
month, which makes those first couple of days of a new month a very
good time to buy a car.
- Never
Go Buy a Car Without Financing in Hand
Have your financing already in place when you go to shop, or at
least tell the sales person that you have your own financing. If
you have to, make it up so they won’t concentrate on your
credit situation. You’ll then have the upper hand when they
tell you that the dealer can easily finance your new car purchase.
You will have a "loan" which they will have to match. This puts
you in charge, not them.
Why does the dealer so desperately want to finance your car? You
guessed it. They make a lot of money when they finance your car.
In fact, they usually make more profit on the
financing than what they make on the car itself.
You can usually get a better interest rate at your local credit
union or local bank. Many manufacturers do have attractive loans
that result in lower monthly payments, but often these are balloon
payment loans or leases and can be OK if you know what you are getting
into.
- Never Buy without Driving the Car
Seems like a simple and obvious rule, but you’d be surprised
how many people don’t drive the exact car they are buying.
They assume that the one they drove is identical except for the
color. Not so. Every car is different, so be sure that you carefully
inspect the car or truck you are buying because a dealer can pawn
off a damaged "new" car if you don’t carefully inspect "your"
car.
- Never
Take a Car Home that You Don’t Intend to Buy
Don’t fall for the old "take-it-home-for-the-night" trick
unless it truly is the car you have decided to buy, and you have
already negotiated the best price.
Once the sales person has got you driving that new car, your negotiating
position has been weakened considerably. You’ll now stop comparing
prices, and you’ll lose your strong will to negotiate a hard
bargain for fear of losing your new car. The dealer knows that once
you are driving that beautiful new car, you have been taken "out
of the market."
- Never Buy the "Hot" Car When it First Hits the Showroom
Being the first on your block to own the new Volkswagen Beetle may
be fun, but it’s not financially smart. You’ll pay way
too much and may be buying a car that needs the technological and
mechanical "bugs" worked out of it. (No pun intended). The first
year of many models can have problems that only get fixed in subsequent
years.
- Never Be Ignorant of What Your Trade-In is Worth
Dealers have lots of games that they can play with your trade in,
so at least be aware of what the Kelley Blue Book or NADA says your
car is worth — both the wholesale and retail value. You can
find these on the Internet, your local bookstore or ask your local
banker.
No matter how nice your old car is, a car dealer will never give
you the retail value for your car. The best you can expect to get
is a little above wholesale or "loan," and often they will offer
you less than that. The reason is that they can go to the dealers
auction and buy the same model for wholesale, so why pay you more
than that unless the dealer is making a large profit on the car
they have sold you.
- Never
Mention Your Trade-In Until You’ve Negotiated Your New Car
Even if you have every intention of trading in your old car, do
not tell your sales person your intentions until you are satisfied
with the price you have negotiated on your new car. You are at a
disadvantage if you try to negotiate both your trade in and your
new car at the same time. It’s too easy for the dealer to
obfuscate the real price of both if you negotiate them together.
Some experts recommend that you negotiate the value of your trade
in first and then the new car. That’s OK, also. The point
is to keep them separate.
- Never Take a Dirty Trade-In to Be Appraised
Always have your trade in washed, waxed and detailed. It can mean
hundreds and even thousands of dollars to you. A $100 detail job
will more than pay for itself, and even a $29 super wash will make
a difference. Dealers will tell you that they can see through this,
but a shiny, freshly waxed trade in makes a good first impression
and a big difference in the amount it will bring. Make the effort.
If you end up selling your trade and not trading it in, this is
especially important.
- Never Assume That Selling your Old Car Will Bring You
More Money
If your old car is not that old and still worth a bit of money,
it may be a better idea to trade it in to the dealer. The reason
is that the sales tax (6.25% in Texas) can be a substantial amount
of money on a new car. When you trade a car in, you are only required
to pay the sales tax on the difference between the price of the
new car minus the trade in value of your old car. This can be thousands
of dollars, which means you would have to sell your old car for
more than the tax difference to do better financially…not
to mention the hassle of selling your car through the newspaper.
Example: New car price = $29,000. Sales tax is 6.25% or $1,812.50.
The dealer offers you $18,500 on your trade in, but you think that
you can get $20,000 on the open market. If you trade your old car
in the sales tax is reduced to $656.25, or a tax savings of $1,156.25.
So you would have to be sure that you could get this much more for
your old car if you decide not to trade it in.
- Never Buy a Payment
It’s a common mistake that we all make — buying a payment
not a total price. First you must understand what the payment represents,
and then you can see whether it fits into your budget. It’s
natural to concentrate on the monthly payment, but it can mean trouble
later if it means you will be upside down in your car for the entire
length of the loan.
- Never, Never Be Pressured
A successful car sales person will trap you so your only way out
is to buy. High pressure means success in the car business, so do
everything you can to avoid this situation. Be strong. Don’t
give in. Drag a friend along for support. Have an appointment somewhere
else. Get an emergency call on your cell phone. Get paged by your
spouse or boss. Do whatever it takes to avert the pressure of a
sales person.
- Never Relax When You’ve Got Your Price
The #1 mistake that you, as a car shopper will
make, is to relax once the dealer agrees to your price. When
you think you’ve won, the dealer has just begun. He’s
now going to try and make up for any money he gave away in the car
price game.
His next step is to sell you add-ons that will drive his profit
straight up. Sealant packages, alarm systems, window tint, pinstripes
and lots of other dealer-installed options are options from which
the dealer can make a lot of profit. A $300 alarm cost the dealer
$50.
The next trap is the finance office. You may not know it, but when
you step into the finance office to sign your "papers.," you are
in great danger of having money sucked right out of your pocket
and never know it. You think the finance of a new car is straightforward.
It’s not. It’s a snake pit. Be careful.
- Never
Buy Credit Life Insurance From a Dealer
One of the traps that is offered to you in the finance office is
a credit life insurance policy that will pay off your car if you
were to die. It sounds good, but it’s very expensive and usually
has constraints that may not work the way you are led to believe.
A much better way to achieve the same result is to take out a regular
term life insurance policy. It’s much less expensive and has
more flexibility in paying off other debts and expenses, not just
your car.
- (Almost)
Never Buy the Extended Warranty
The extended warranty that all dealers will try to sell you can
be useful, but you’ll always pay too much at a dealership.
Generally, you will be better off not to buy the extended warranty.
Often times, the warranty work you need will not be covered by the
policy that you bought; and sometimes, the work will be disallowed
if you haven’t done all the scheduled maintenance work.
For those who put a lot of miles on a car, an extended warranty
can pay for itself if you’re unlucky. So, if you decide to
purchase one, read it carefully and don’t accept the first
price that you’re quoted. The price is negotiable, and you
can usually get it for less.
- Never
Buy the Tint, Sealant, or Alarm
The "extras" that sound so necessary for your new car are always
over-priced at the new car dealer. Some of them, including the sound
deadening and sealant packages, are not only expensive, but also
totally unnecessary. In most cases, you can get much better prices
and service if you’ll use a local business provider.
- Never Sign if You Feel Uncomfortable
Listen to your gut feelings. If you feel uncomfortable in any way,
ask for some time to review the documents that you are to sign,
or ask friends and family what they think about your impending purchase.
Try to find out what it is that is making you feel uneasy.
- Never Sign Anything You Haven’t Read
A rule that applies to many things in life applies here also —
READ EVERYTHING BEFORE YOU SIGN ANYTHING. Yes, it’s hard to
discipline yourself to do this when your new car is waiting outside,
but you want to make sure you know what you are getting into. Often
in the excitement of getting that shiny new chariot, we suspend rational rules and get ourselves into trouble.
- Never
Be Ignorant of What Your Finance Terms Are
Many, many car customers sign financial documents for which they
do not understand the terms… the interest rate, pre-payment
penalties, consequences of non-payment and many other elements.
It is not uncommon for a finance manager to "bump" the interest
rate from the one that you were quoted to a higher one and never
tell you. There are many tricks that can be played when you get
to the finance office.
- Never Agree to a Lease Until You Thoroughly Understand
It All
Leases can be very complicated, and you should make sure you understand
all the ins and outs before you sign up for one. They can be a good
deal for the right person, but they often have clauses that can
cause you pain at the end of the lease.
For instance, if the lease company that actually owns your car is
in a state where personal property is taxed, guess who gets the
tax bill at the end of each year? Yep, you. Surprise Christmas gift.
Be careful and don’t sign a lease agreement until you’ve
read it and understand it. Ask questions of the finance person.
They won’t lie to you if you ask the right questions, and
there are new laws requiring the dealer to reveal in simpler language
the terms of the lease.
- Never
Sign a Balloon Payment Loan you Don’t Understand
This rule relates directly to the one before. A balloon payment
loan is a relatively new instrument that can be very good, but you
need to understand the terms of the loan before you enter in to
it. Make sure that it fits the needs you have. It can mean lower
payments, but it also means that there’s a big amount due
at the end of the loan.
- Never
Be Afraid To Negotiate Anything When You Buy a New Car
Everything is negotiable when you car shop. Don’t accept what
the dealer or a sales person tells you. If you have a creative idea
about how to solve a problem, propose it and see what happens. The
best deals are often the ones with a strange twist that was incorporated
to satisfy a customer’s unique needs.
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